Privacy Policy
Effective Date: August 6, 2026
This Privacy Policy explains how Scrivo collects, uses, stores, and protects information when you use our website, desktop app, mobile app, and related services.
1. Information We Collect
We may collect the following information:
- Account information, such as name, email address, login method, and subscription plan
- Profile and onboarding information, such as creator type, content interests, goals, platforms, and AI preferences
- Project information, such as project names, scripts, notes, tasks, sponsors, gear, calendar items, storyboards, moodboards, files, links, thumbnails, and uploaded media
- Usage information, such as app activity, feature usage, device type, error logs, and sync activity
- Payment information, processed by third-party payment providers
- Communications, such as support requests or emails you send us
2. How We Use Information
We use information to:
- Provide, operate, and improve Scrivo
- Create and manage user accounts
- Sync your data across devices
- Save projects, scripts, tasks, sponsors, gear, files, and settings
- Generate AI ideas, script suggestions, hooks, titles, sponsor reads, and reviews
- Personalize Creative Inbox and AI recommendations
- Process subscriptions and manage plan limits
- Provide support and respond to messages
- Improve security, prevent abuse, and fix bugs
- Comply with legal obligations
3. AI Processing
When you use AI features, relevant project, profile, idea, script, or sponsor information may be sent to AI service providers so they can generate responses.
We use AI to assist your creative workflow, but AI output may not always be accurate. You should review AI-generated content before relying on it.
4. How We Share Information
We do not sell your personal information.
We may share information with trusted service providers that help us operate Scrivo, such as:
- Hosting, database, authentication, and file storage providers
- AI service providers
- Payment processors
- Analytics or crash reporting tools
- Email and support tools
These providers may only use information as needed to provide services to Scrivo.
We may also disclose information if required by law, to protect rights and safety, or as part of a business transfer such as a merger or acquisition.
5. Data Storage and Security
We use reasonable technical and organizational measures to protect your information. However, no system is completely secure.
You are responsible for keeping your account credentials safe.
6. Data Retention
We keep your information for as long as needed to provide Scrivo, comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements.
If you delete your account, we will delete or anonymize associated data unless retention is required for legal, security, billing, or legitimate business reasons.
7. Your Choices
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your account or data
- Export certain information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To make a request, contact us at scrivoapp@gmail.com.
8. Photos, Files, and Device Permissions
Scrivo may request access to photos, files, camera, or other device features only when needed for app functionality, such as adding a project thumbnail or uploading project assets.
You can manage device permissions through your device settings.
9. Cookies and Website Data
Our website may use cookies or similar technologies to operate the site, understand usage, improve performance, and support signups or analytics. You can control cookies through your browser settings.
10. Children’s Privacy
Scrivo is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.
11. International Users
Your information may be processed in countries other than where you live. These countries may have different data protection laws.
By using Scrivo, you understand that your information may be transferred and processed internationally.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will provide notice where appropriate.
13. Contact
If you have questions about this Privacy Policy or your data, contact us at: